Spanish café begins charging more for coffee if customers are rude | The Independent

The 41-year-old from Colombia added that she finds it strange that Spaniards are less inclined to say ‘please’ and ‘thank you’ than customers in her native country, who are typically more well-mannered.

Source: Spanish café begins charging more for coffee if customers are rude | The Independent

Stanley Payne in Spain: A Unique History:

visitors also denounced what they called the insolence and rudeness of the lower classes. Even beggars, when receiving alms, might insist that the almsgiver remove his hat, and also address them as “senor.” To visitors, of course, this represented a Spanish grotesquerie, further examples of the dysfunctional. In some sense that might be the case, but it was not indicative of any decline in social norms.